All orders are shipped out Monday to Friday during business hours. We will do our best to ship your order as quickly as possible. Processing is 1-5 business days, but may be extended during holidays and large sales. Deliveries will not take place on weekends or holidays. Cherryby does not make any guarantees for shipping and cannot be held responsible for delays in delivery once your order has been shipped.

Shipping Times & Costs

The expected delivery time is carefully calculated, but is not a promise or guarantee. These times are in reference to after the order has been processed and picked up by courier.

All shipping fees will be calculated at the checkout based on your location. Orders will qualify for free shipping. Orders under $1.00 will be subject to shipping and handling fees.

About Your Order

• Orders are processed and shipped Monday-Friday only. Orders placed on weekends and select holidays are processed the next business.day but due to high volume there can be delays.
• Larger orders or special requests may require additional time to prepare and ship.
• With a minimum purchase of $1 or more shipping is no cost to you.

Out Of Stock Items

We cannot guarantee availability of product; on occasion items may unexpectedly be out of stock and unable to be shipped with an order. In this instance, we will contact the customer by email and notify them of the situation; items may be substituted upon request or a refund will be issued for the missing product.

Track Your Order

You will receive a shipment notification email from us once your order has been shipped out. The email will contain a tracking number which can be used to track your delivery status online.

Order Cancellations

A 15% cancellation fee will be charged for orders that are cancelled by the buyer after purchase for personal reasons but before dispatch. We will not accept order cancellation requests if the order has already been shipped. Please contact us by service@cherryby.com if you decide to cancel the order.

Information On Taxes

Taxes will be automatically added to your order’s total and indicated separately for your information. Tax rates will be applied based on your country or region.

Contact Stag Shop

If you have any questions about the above terms & conditions or your order, please contact us here.